Aviation Leadership and Management Skills Development Program – 4 Days

Sofema Aviation Service is pleased to present a 4 day program aimed at developing competency in Management & Leadership skills.



Leaders are aware of the potential impact of their decision good or bad and have the capacity to make what can be hard decisions moreover leaders know what they want to achieve and have the strength of character to pursue their objectives even in the face of opposition and often in spite of failures.

Leaders are able to demonstrate Integrity not to promise what cannot be delivered conversely to stand by their commitments. To demonstrate honesty and to set an example to their team both in their professional and their personal lives. To demonstrate a genuine attitude to trust and to seek to earn the trust of their team. To demonstrate dedication to the team and the task to work relentlessly to achieve the shared goals.

This course focuses on the needs and challenges of an effective Aviation Leader and the techniques to improve and develop Management Skills.

What are the benefits of this training?

a) Awareness of the differences between Management skills and Leadership Skills

b) To understand the opportunities and challenges related to the Development of Leadership Skills

c) Be able to explain the key elements required to ensure Leadership engagement with QMS & SMS

d) Ability to focus on effective identification of root cause analysis

e) Awareness of Effective Communication Techniques

Who is this course for?

It is for Senior Managers together with persons who are involved in managing at a Senior Level to oversee and maintain EASA Compliant approvals In particular, Nominated Persons, Technical Managers, Line Managers and anyone with a fundamental need to develop Aviation Leadership and Management Skills.

Why should I choose SAS for this training?

Sofema Aviation Services a Regulatory training and consulting company with 45 years commercial aviation experience and 10 years operational experience. Since we started we have provided certificates to approx 15,000 delegates we have grown for 2 primary reasons!

The first is that we are professional and we listen to our customers. Please visit our download area as an example of how we engage with our customer.

The second is not only the fact that our prices are far more cost effective than our competitors it is that our discount program leaves all the others way behind – please do not take our word for it check it out!

What Makes Aviation Leadership and Management Skills Development Workshop – 3 Days Different.

Because our courses are written by people who have lived through the regulations. The author of the training material has more than 25 years’ experience as an auditor across the entire regulatory spectrum.

At Sofema Aviation Services our focus is on accepting that compliance with Regulations is in fact minimum compliance. Interpreting the regulations in a way which enables the development and optimisation of our business is where we should see opportunity to drive efficiencies and cost saving.


Day 1

- Introduction
- Definition and Attributes of Leadership
- What is Competency How to Manage in Self & Others?

Developing Interpersonal Effectiveness
Understanding Personal Challenges

- Developing Interpersonal Effectiveness

Interpersonal and Holistic Communications
Personal Interactive Skills
Developing Motivational Skills
Problem Solving and Decision Making Techniques

Day 2
- Considering the Differences between Management Skills and Leadership Skills
- Aviation Leadership and Relationship with QMS & SMS
- The Challenges of Being a Leader
- Considering Leadership Styles
- Understanding Personal Challenges

Day 3

Meaning of Communication

- Process of Communication
Communication is a Dynamic Process
What makes a good communicator?

- Personal Interactive Skills
- Developing Root Cause Awareness
- Developing Motivational Skills
- Understanding Maslow’s Hierarchy of Needs
Day 4
Principles for Co Operative Communication
The Role of Non Verbal Communication

- Team Building, Coaching & Mentoring
- Conflict Management
Developing Assertiveness Step by Step

- Assertive Behaviour Learning Process
- Using Assertive Techniques to Deal with Conflict
- Problem Solving and Decision Making Techniques

Target Groups

Nominated Persons, Key Business Managers, Supervisors and Trainers.


General Awareness of the structure and functionality of the Aviation Management Process. – Previous Management experience is not required.

Learning Objectives

To focus on the needs of the Manager and Business area owner to respond in an effective way to the challenge of managing a team.

To familiarize with effective communication strategies.

To provide for Practical activities to explore the various techniques used in effective management.

To consider methodologies to ensure full engagement with QMS SMS and awareness of optimized root cause analysis organization element.

What do People Say about Sofema Aviation Services Training?

“This training offers very good explanations of difficult topics.”
“All aspect were useful, the examples were great.”
“This training helped me to develop some new skills.”
“The instructor is very resourceful and intelligent.”
“Having a visual material helps a lot the learning process.”


4 Days – Each training day will start at 09.00 and finish at 17.00, with appropriate refreshment breaks.

Discount Program

Multi Delegate Discount
· For 2 Delegates (or 1 Delegate attending 2 Trainings) we offer 15% Discount for each Delegate
· For 3 Delegates (or 1 Delegate attending 3 Trainings) we offer 25% Discount for each Delegate
· For 4 Delegates we offer 4 for the price of 3 special offer.

Early Bird Discount
· For 1 person – 15 %
· For 2 persons, we will add additional 5 %
· For 3 persons, we will add also additional 5 %

The Early Bird Discount Program is applicable for bookings taken and payment received more than 4 weeks before commencement of the training!

You can combine the Multi Delegate and Early Bird discount programs, and to receive up to 30 % discount for all required trainings!

Check all discounts

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