Aviation Human Factors & Maintenance Error

Consultancy & Training supporting Implementation of a Maintenance Error Management System (MEMS) within an EASA Part 145 Organisation

Maintenance errors cost millions of Euros each year in rework, late performance and lost revenue, additionally errors can become pre-cursors with the potential exposure to additional safety hazards.

SAS Preferred Training Partner Program rewards our loyal clients with additional discounts.

  • Part 145 AMO
  • Part M & Part CAMO
  • SMS & Maintenance Error Effectiveness
  • Operations Compliance
  • Compliance System Independent Audit

All EASA Part 145 approved organisations will need to fully engage with Maintenance Error Management System (MEMS) Processes as Part of EASA Part 145 Forthcoming SMS requirements. By using the MEDA process maintenance organisations can identify not only why these events occur but how to minimise the potential for Recurrence in the future.

Sofema Aviation Services (SAS) www.sassofia.comprovides the following support:

  • Consultancy support to develop your Maintenance Error Management System Program using Maintenance Event Decision Aid (MEDA) as the primary tool.
  • Human Factors (HF) & Maintenance Error Management System  (MEMS)Training for your employees
  • Instructional Skills & Competence Building Training for your Organisations Trainers (Train the Trainer)


What is the benefit of an effective MEDA program?

  • Foster a Strong Organisational Safety Culture
  • Introduce Proactive Maintenance Event Decision Aid Processes
  • Demonstrate Compliance with ICAO SARPS annex 19 with the ability to capture safety hazards as well as to capture reactive safety information following from errors, near-misses or other undesirable events (occurrences).
  • Benefit from significant improvements to your business processes

Building Safety Culture

A strong safety culture is an essential ingredient for effective safety management. A detailed understanding of the effectiveness of the MEMS system is built on the understanding that an Aviation Incident or accident is typically the culmination of a chain of events, moreover, If we are able to remove one or more of the links then is may often be enough to actually prevent the error.

One of the biggest challenges the organization faces is to take control of its safety culture, this process is built on a foundation of trust and can be easily damaged by in effective process management.

Sofema Consultants will share best practice techniques for maximising engagement and building a Strong Culture.

Consider the Following Factors:

  • Human Factors is a major component of Maintenance Error, an active organisation system which is able to manage exposure to risk and hazards can benefit the entire process by significantly lowering the possibility of both Human Factor (HF) and Organisational related incidents and events.
  • Maintenance Error Management System (MEMS) provides an organisation methodology which using a framework and a defined process (in our case BOEING MEDA) to help to understand not just the error and its root cause, but the contributing factors – essentially it is the understanding and management of the contributing factors which adds strength to the system.
  • Within the Organisation, Culture and Behaviour play a significant role in the exposure to error and through MEDA we are able to work to identify the degree of exposure, integrated into an SMS system can significantly improve the reach and effectiveness of the MEMS Program.


Next Steps

Contact office@sassofia.com to request a “no obligation” maintenance error status assessment & review or to request additional guidance related to implementation of an effective MEMS system.