A discussion document by Steven Bentley MD Sofema Aviation Services
Part 145 Organisations as well as Part M Organisations are required to demonstrate the management of competence. Effective Competence Management should ensure that each and every employee has all the prerequisites to deliver effectively the work which they need to do.
Sometimes this is not considered at the appropriate depth for example employees who lack knowledge and experience will typically take longer (the best outcome) or may increase the likelihood of an error or mistake (the worst outcome).
Compliance oversight in an organization is sometimes delivered as a Compliance activity only –means that the system in place is delivered as a procedure which meets the intent of the regulatory but is a long way of a best practice which will deliver effective Aircraft Maintenance Competence Assessment & Training.
Many organisations particularly the ones which have been around for some time can have multiple management layers which can even sometimes impede the effectiveness of the organization. This can also have a direct bearing on the management of the competence of the workforce.
How can we mentor and grow a workforce, if the management does not have the specific skill set to deliver the Competency Management processes ?
It is also evident in some organisations where Staff initiatives are stifled and a lack of team work and encouragement is usually evident. Often there is a lack of interdepartmental or organisation procedures and Service Level Agreements.
Issues include the management of Competency and the provision of training needed for all staff that have a production exposure are often given insufficient weight which has a negative effect when implementing real Aircraft Maintenance Competence Assessment & Training programs.
The Role of Training
Today training needs to be considered in the context of the organization culture, The training has to fit into an environment where there is a culture of strong leadership and motivation by example.
We also have to recognize the particular challenges associated with the training of adults. If we achieve the right balance and develop trainings which re enforce the correct behaviours our organisations will benefit and our Safety Management System will be more robust. The delegates need to feel that they are part of the solution and not simply being lectured to or even worse lectured at !
Workplace communication which is pivotal to effective organisations is one of the first areas to usually benefit from Optimisation. The importance of leadership needs to be highlighted and the opportunity to use this leadership for motivation of the workshop. Often the organisation does not place enough focus on the development of business simply dealing with today and not paying too much attention to tomorrow. Gap Analysis can identify key improvement areas as part The Need for Aircraft Maintenance Competence Assessment & Training.
Sofema Aviation Services offers a 1 day training for Competency Management. For details please see the link
Please see www.sassofia.com or email office@sassofia.com
