The role of QA is two-fold. As just described it is to demonstrate the organisation complies with all regulatory requirements placed on it, however there is a more fundamental role, to share with the post holders and the accountable manager the deviations within the system from the company processes and procedures as well as discrepancies…

Where does the Quality Manager fit into the Aviation Organisation? Well, the Quality Manager is responsible for the delivery of an effective QA system. Interestingly, there is a great deal of regulatory requirements written around the responsibility of the Quality Manager and a lot less regarding the responsibility of the post holders to deliver effective…

The Accountable Manager is a serious and demanding role and it is important that there is a strong and effective team of competent and knowledgeable post holders to back up quality assurance and safety management to ensure that quality and safety are, or become, fundamental attributes within the organisation. Safety is playing an increasingly important…

Many organisations develop what could be considered as a bolt on quality system, rather than integrated solution and are driven primarily by the need to satisfy the regulator that a compliant quality system is implemented. This means they miss the opportunity to benefit from the savings which arise from a truly effective Quality System. Even…