Sofema Aviation Services (SAS) considers key business communication best practices. Aviation work is inherently multi-disciplinary (operations, maintenance, engineering, ground services, security, safety, compliance, finance) and increasingly multicultural. Most performance shortfalls, including safety events, typically occur at the interfaces: Where teams, shifts, disciplines, or contractors hand work to each other. Effective leaders ensure interfaces are managed…

Steve Bentley CEO of Sofema Group (www.sassofia.com & www.sofemaonline.com) considers the Root Cause Challenges for Aviation Leaders – issues typically connected with a lack of “Management Team” engagement when considering Aviation Errors and the potential consequences which result. Root Cause Analysis – Good, Bad, or Indifferent – How Was it For You? Since Jan 2020…