Sofema Aviation Services  www.sassofia.com  looks at assertive techniques which can be employed when performing conflict resolution. Introduction Should we find ourselves in circumstances which require us to communicate assertively, we usually have underlying reasons to achieve the best outcome. Consider the challenge that learning assertive behaviour is only part of the story, having the confidence…

Sofema Aviation Services Presents: Aviation Leadership and Management Skills Development Workshop – 3 Days – Dubai Course offered by www.sassofia.com Where & When is the Course? Avenue Hotel, Dubai, UAE – 13th to 15th May, 2018 Who is the Course for? It is for Accountable Executives and Senior Managers together with persons who are involved…