Aviation Crisis Communication in the age of Social Media ā Times have changed ā Have you?
read moreSteve Bentley FRAeS CEO of Sofema Aviation Services considers the communication challenges in a āpost-enlightened ageā. Introduction ā The Good Old Days! Best Practice in crisis communication used to acknowledge what was referred to as theĀ āGolden Hourā Essentially a period (albeit notional) during which the airline crisis management team would have time to activate,…