Managing Employee Competence within a Maintenance Control Centre (MCC)

Sofema Aviation Services (SAS) www.sassofia.com Considers the options to manage competence effectively with an operational MCC. Competence should be defined as a measurable skill or standard of performance, knowledge, and understanding, taking into consideration attitude and behaviour. Firstly to agree on what we mean by competence In general, competence is looking at the ability of the…