Sofema Aviation Services (SAS) www.sassofia.com considers the behaviours and elements that deliver the Relentless Root Cause Introduction Implementing a Relentless Root Cause Analysis (RCA) requires both methodologies and tools and a cultural commitment to learning and improvement. It involves challenging established norms, advocating for transparency, and fostering an environment that encourages questioning and feedback. By integrating…

Aviation Leadership and Management Skills Development – Sofema Aviation Services (SAS) www.sassofia.com considers Distribution Channels. Introduction – How to Manage the Customer Experience Linked to the Buying Process The Buying Process can be considered as a structured process and one in which we can engage successfully: Problem Recognition; Information Search; Evaluation of Alternatives; Purchase Decision;…