Sometimes to implement solutions related to human errors may require substantive changes to the organisational system. This may require changes to shift working to alleviate the potential of fatigue, or to change how the shift handover is delivered. Managing error may also be re enforced by the introduction of error tolerance procedures into the working…

If human error was simply the result of careless or reckless individual behaviour, managing human error would be straightforward, in that disciplinary action could be measured against the gravity of the event. The reliability of a task is influenced by many factors including the maintenance system which shapes the performance of the technician, for example,…