October 03, 2025

Steven Bentley

Sofema Aviation Services (SAS) considers key business communication best practices. Aviation work is inherently multi-disciplinary (operations, maintenance, engineering, ground services, security, safety, compliance, finance) and increasingly multicultural. Most performance shortfalls, including safety events, typically occur at the interfaces: Where teams, shifts, disciplines, or contractors hand work to each other. Effective leaders ensure interfaces are managed…