Quality Assurance

Introduction to Aviation Quality And Safety Roles and Responsibilities

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August 15, 2014

Steven Bentley

Consider the following role definitions and responsibilities: Firstly that the Accountable Manager is responsible for both the Quality and Safety Systems, the Quality System includes both elements of Quality Control and Quality Assurance, however these days we are starting to talk more about Quality Compliance (effectively Compliance and Assurance are the same). Secondly that The…

Perceptions of Aviation Quality & Safety within the European Environment

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June 25, 2014

Steven Bentley

To start by saying that I firmly believe the concept of the management system as required by EASA actually delivers a working methodology which not only complies with the intent of ICAO but does so in a practical way. EASA recognizes the roles and responsibilities within the management team, clearly identifying that the responsibility of…

Do Organisational Quality Systems understand their role and responsibilities?

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May 16, 2014

Steven Bentley

Just as important do Organisational Quality systems understand the role of 147 training organisations. The is some concern in certain quarters regarding a shortfall in competence amongst senior aviation personal particularly persons who are nominated as post holders. Lets clear the air! 1/ The Accountable Manager is not required to be an expert. True –…

The impact of Safety Culture on Aviation Performance Audits

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April 02, 2014

Steven Bentley

The primary purpose of a Performance Audit is to identify opportunities to improve the organisations well being, whether it is focused on optimizing process and procedures or removing wasteful practices and behaviours. We often find strong, cohesive professional sub-cultures within the aviation industry for example in maintenance and operations. Differences in safety attitudes and behaviours…