Sofema Aviation Services Presents: Quality Auditing – Reporting & Root Cause Analysis – 2 Days – Sofia, Bulgaria Where & When is the Course? SAS Training Academy, Sofia – Bulgaria – September 24th and September 25th 2018 Who is the Course for? This training is highly relevant for members of the quality Assurance Audit department,…

To share that empirical evidence has shown that under normal conditions, we can make between three to seven errors per hour. Under stressful, emergency, or unusual conditions, we can make an average of 11 errors per hour. Whilst Human Error is an inevitable consequence of our human engagement with the aviation system or various business…

When we speak about Organisational Compliance we are talking about compliance with all external regulatory requirements together with the internal obligations driven by all “internal” company documentation, manuals and procedures. The Quality Manager is required to head up the this independent process for performing gap analysis (auditing for conformity) of the organisations documentation systems and…

Analytical Techniques (RCA Tools)   “Five Whys” Approach The “five whys” approach. By using this approach, root cause contributors can be identified along with the antecedent events, and potential mitigation or prevention strategies can be suggested on the basis of the answers. Once the initiating problem is specified, a consecutive series of “why” questions are…