If human error was simply the result of careless or reckless individual behaviour, managing human error would be straightforward, in that disciplinary action could be measured against the gravity of the event. The reliability of a task is influenced by many factors including the maintenance system which shapes the performance of the technician, for example,…

During the last 20 years the Aviation Maintenance Industry has seen major developments in the understanding of the organization role as a precursor to incidents and accidents. As well as considerations regarding the role of the organization to accept responsibility to develop appropriate mitigation’s to deal with the challenges faced in dealing with Maintenance Errors….

Lost time during Base Maintenance can easily be up to 40% of the available man hours. Using Production Planning to reduce this can provide a significant saving to the business. To deliver effective optimization requires that as Managers and Post Holders we develop a fundamental insight into the role of the Production Planning. Amongst the…

Historically incident and accident investigation where skewed in the direction of understanding the employee who made the error “The Culprit”. Without a MEDA type process the organization typically lacks the management processes to deal with the employee in a “Just and Fair” way, often resulting in discipline which may be considered unfair and often results…