Sofema Aviation Services is pleased to offer cutting edge Quality Audit training specifically aimed at auditing staff in EASA Part M & Part 145 areas
EASA Compliant Quality Assurance for CAMO & 145 – 3 Days – Manchester – 3 Days intensive training covering QA Auditing and Advanced Auditing Techniques. Root Cause Analysis and Performance Auditing Techniques.
The course is running from Wednesday February 22, 2017 to Friday February 24, 2017 at Clayton Hotel Manchester Airport, England
Does EASA require TQS?
Actually not – EASA is focused on ensure compliance with Regulatory Obligations and Compliance with internal process and procedures – everything else takes second place in this story !
TQS
There are three steps to build an effective Total Quality System TQS: capture data and process it in a way which identifies wasteful processes; use this data to drive efficient changes in procedures that will benefit the organisation; and use the Quality Audit System (QAS) to ensure that the organisation is following all processes and procedures correctly. This includes manpower that is sufficient, trained and has its competencies managed; processes and procedures that are documented, effective and relevant; and ensuring that all supporting facilities equipment or infrastructure are appropriately controlled and managed. For an efficient QAS, six small audits in a year will yield far better results than one big audit that might satisfy a regulator.
Quality findings are reported to the responsible person or post holder. This is necessary for the accomplishment of corrective action and to close the loop, but equally important is the measurement of the data to generate a corporate understanding of status and trends: without such data, it is very difficult for an organisation to develop effective change strategies. this can be accomplished through a monthly presentation of the quality status of the major findings from the preceding month, the current outstanding issues, and the planned audits for next month; forming the essential elements of such a briefing should take no more than 20 minutes.
The development of an effective QAS should: look at and ensure compliance with regulatory requirements; look at and ensure the effective delivery of in-company processes; and frequently sample the product to ensure it meets company as well as regulatory standards. In addition, an effective QAS will carry out a significant proportion of surveillance to validate the quality system.
Integrating quality and safety Quality and safety are first cousins – sometimes the Quality Manager is also responsible for safety, in larger organisations a separate Safety Manager will be found. the role of the safety system is to assess risk and consider the severity of potential issues, and develop appropriate response strategies and to bring this to the attention of the Accountable Manager and post holders. The more data that is available to work with, the more effective the SMS system will be.
The Quality System can supplement the data feed into the SMS system, but essentially it should be understood that the quality system is performing audits to ensure the organisation remains compliant with regulatory and company requirements, whereas the SMS system is required to proactively identify potential weak points in the organisational system. These differences should be clearly understood by all key individuals.
To bring it all together in an effective TQS, an organisation needs to ensure that there is a robust structure with clearly defined roles and responsibilities from senior management down. It is important to have clear, concise and appropriate procedures, which are understood by trained and competent staff with managed competencies, and a strong quality audit system to bring to the attention of senior management deviations not just from regulatory requirements, but from company procedures as well.
For details of this and other Quality Training courses please see www.sassofia.com or email office@sassofia.com
