Human Factors is a major component of Maintenance Error, an active organisation system which is able to manage exposure to risk and hazards can benefit the entire process by significantly lowering the possibility of both Human Factor (HF) and Organisational related incidents and events.
Maintenance Error Management System (MEMS) provides an organisation methodology which using a framework and a defined process (in our case BOEING MEDA) to help to understand not just the error and its root cause, but the contributing factors – essentially it is the understanding and management of the contributing factors which adds strength to the system.
Within the Organisation Culture and Behaviour play a significant role in the exposure to error and through MEDA we are able to work to identify the degree of exposure, integrated into an SMS system can significantly improve the reach and effectiveness of the MEMS Program.
One of the biggest challenges the organization faces is to take control of its safety culture, this process is built on a foundation of trust and can be easily damaged by in effective process management. This is important as a strong safety culture is an essential ingredient for effective safety management.
The competence of the Investigation team is of significant importance, a detailed understanding of the causes and pre cursors of an event can help to initiate an understanding of the potential exposure. Such understanding can then lead to realistic mitigation proposals.
Detailed training in understanding how to work with and develop Root Cause analysis techniques can impact both safety and the potential to save cost.
The rationale behind a MEMS System is to identify any situations which may “promote” The potential for error. In addition to facilitate (using the organisational framework) the risk based decision making process which will lead to stronger defences.
Within the MEMS system we must accept that human error is a normal component of the organisational system. By understanding this error together with the fundamental causes can lead to changes in the behaviour of the organisation.
Sofema Aviation Services offers Training, Support and Guidance to help you understand, develop and implement an Effective Error Management Systems to deliver the safest possible organization process.
This Industry specific 2 Day course is aimed at the understanding and implementation of all the necessary elements to create an effective Maintenance Error Management System.
The training considers the attributes of an effective and open reporting culture and how this may be fostered.
The training will focus on the use of the Boeing MEDA tool as an aid to performing event Investigations.
For additional guidance or information please see www.sassofia.com or email: office@sassofia.com
