- How knowledgeable are you concerning Maintenance Human Factors?
The primary goal of this training is to focus your understanding on the need and process to develop and deliver “your” in company Human Factor training Program to maximum effect. This is not a Human Factors course it is a course for trainers who are going to deliver Human Factors Training. A thorough understanding of Human Factors in Aviation is an essential prerequisite, prior attendance to several HF training courses is also an advantage.
- What do we consider as Maintenance Human Factors?
Maintenance human factors concerns all the various issues both internal and external which may have an impact on how people perform required tasks.
It is in fact possible to use a scientific approach and in doing so to consider the behaviour of both the human mind and body. Human factors include both social and personal skills, communication being considered a social skill and off course decision making a personal skill.
The goal is to develop a better understanding of both our capabilities and limitations, to then use this as a starting point to develop mitigated behaviours.
If we are able to study and take appropriate action in respect of the human factors issues, we will be able to better prepare to deal with human factors issues and behaviours in our daily routine.
The rational behind the Sofema Aviation Services Human Factors Train the Trainer course is quite simple – It is based on the believe that the most appropriate HF training is delivered within the workplace – means by the organization for the organization.
In Fact Every single organization whom we interact with agrees that this is by far the best solution which not only provides ultimately a better quality of Training but which also brings additional flexibility to the organization regarding the planning of future training courses.
- How to make a difference? How to address human factor error?
Across the Industry there is a deep understanding of the various causes of error after an event has occurred when in actual fact, the real challenge is to understand before we have an incident or accident the risks and exposures which the organization faces.
To make this happen we need to effectively understand and manage human factors within the organization, by so doing we can start to develop practices and behaviours which will address these exposures or risks which the organization faces.
In fact all threats need to be understood and appropriate mitigation put into place to address them.
The industry currently benefits from more than 100 years of data, through this data we have learned that in fact relatively few accidents result purely from technical failures. In around 75-80 per cent of cases, deficiencies in human performance contributed directly to the outcome. (In fact this figure is climbing means in the future some 90% of incidents will relate to Human Factors)
Whilst aircraft engineers face on a daily basis, a unique range of challenges many of which are related to Human Factors, It can be said that any of these challenges could in fact potentially lead to maintenance errors.
When we identify human factors as a causal feature of an incident or accident, we generally are not referring to people but to the system. It is not unusual to find mistakes being made by highly qualified or even senior people within the organization.
So paying attention to the organisational process is highly relevant. The Aircraft Maintenance Human Factor Train the trainer course focuses your trainer on an understanding regarding the organisational role in Human Factors. In fact by paying more attention to the underlying human factors of maintenance tasks, we can develop the positive aspects of human performance, in so doing to “manage” limitations that we accept are part of being human.
Aircraft Maintenance Human Factors Train the Trainer Course offered by Sofema Aviation Services :
Myanmar 29th September – 1st October 2014
Gatwick 6th to 8th October 2014
For details please see www.sassofia.com or email office@sassofia.com
Tags:
Aircraft Maintenance, aviation services, Human Factors, Regulatory training
