EASA Compliant Quality Assurance for CAMO & 145 – 3 Days – Manchester
3 Days intensive training covering QA Auditing and Advanced Auditing Techniques. Root Cause Analysis and Performance Auditing Techniques.
The course is running from Wednesday February 22, 2017 to Friday February 24, 2017 at Clayton Hotel Manchester Airport, England
An EASA Quality System consists of two elements Quality Control (QC) and Quality Assurance (QA) Quality Assurance is a fundamental element required to maintain the organisational approval
Developing efficient and effective process and behaviours in the organisation is essential if we are going to minimise our exposure to risk and improve the resilience of the organisation.
To do this we need to develop the analytical and problem solving skills of key personnel. This course is focused both on the needs of entry level staff as well as “time served” quality professionals looking to refresh there knowledge.
One of the industry problems we have is that the persons with most experience of Root Cause Analysis (RCA) will normally be found with the Quality Assurance department, however these persons are not the ones who we want to exercise RCA in support of closing out a finding. It is in fact the auditee who should have this capability.
Training and Competence Issues
Root Cause is not an abstract (means it is not a standalone skill set independent of the functional activities of the organisation).
In fact Root Cause analytical Processes are a skill set which must be used in conjunction with organisation knowledge of process and procedures, any training undertaken should prepare the delegate with an understanding of the organisational processes together with the techniques which are employed to identify the issues and to develop the appropriate solutions.
Using QA as Mentors
Within the organisation there is a need to train for effective Root Cause Analysis (RCA) competence as an organisations “Core Competence”
One of the problems encountered is the tendency to jump to conclusions as to the cause of a particular problem rather than working through the due diligence processes which will explore and ultimately expose the fundamental root.
Whilst RCA techniques and behaviours may be taught in a systematic and logical way, this does not mean that the attendees to the training will be able to perform in a consistent and reliable way.
A process which involves “hands on” mentored skill transfer needs to be introduced which will ensure that all persons meet a standard which is set within the organisation and in this way we can achieve an organisational approach to delivering reliable RCA assessment.
For details of this and other SAS training courses please see www.sassofia.com or email office@sassofia.com
