Sofema Aviation Services www.sassofia.com looks at assertive techniques which can be employed when performing conflict resolution. Introduction Should we find ourselves in circumstances which require us to communicate assertively, we usually have underlying reasons to achieve the best outcome. Consider the challenge that learning assertive behaviour is only part of the story, having the confidence…
Kevin Rookes – instructor of Sofema Aviation Services had the pleasure to deliver Logistics & Stores inspection procedures EASA to delegates from a range of companies in Thailand. The Training session started in April 23rd and finished in April 27th in MJETS Facilities, Bangkok, Thailand. The delegates who attended the session were from a range of…
What is the cooperative principle? Essentially it demonstrates an understanding of the need to ensure that in any given conversation we try to “add value” to the conversation Means that we provide value and furthers the purpose of that conversation. The cooperative principle goes actually works both ways in that the obligation on speakers to…
Sofema Aviation Services www.sassofia.com welcomes the following contribution from our Hong Kong FAA Specialist Instructor Kevin Rookes. FAA Regulation for Aircraft Mechanics Of all the parts that make up Federal Aviation Administration (FAA) regulations in Title 14 of the Code of Federal Regulations (14 CFR), only one part speaks solely to mechanics. 14 CFR…
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