What is a Service Level Agreement ? “SLA” Basically a  service-level agreement is an agreement which is created between two (or sometimes more) stake holders or relevant parties to agree a set of obligations or deliverables. Can SLA’s work in an Aviation Production Planning environment ? Without doubt, introducing an agreed process which can help to bridge…

Aviation Production Planning is a scalable activity, means in a small organization it is an additional duty of production engineering personnel, whilst in a  large organization or an MRO it becomes a significant department. Production Planning is a dedicated element within 145 reference to 145.A.47. So we understand therefore that all 145 & MRO organisations…