Sofema Aviation Services (SAS) www.sassofia.com considers the essential attributes of a Service Level Agreement and how it can benefit the production planning process. Introduction – What Are Service Level Agreements? A Service Level Agreement is not a formal contract it is actually a set of working processes and procedures which are developed to ensure clear definition…

The History of Safety Assessment of Foreign Aircraft (SAFA) – considerations by Sofema Aviation Services (SAS) www.sassofia.com Introduction The SAFA programme started in 1996 and is focused on assessing the level of compliance with the International Civil Aviation Organisation (ICAO) standards of the airlines operating at the various airports which are within the jurisdiction of…