Maintenance Human Factors concerns all the various issues which may have an impact on how people perform required tasks. A scientific approach is applied to consider the behaviour of both the human mind and body to understand better both capabilities and limitations. The rational behind the Sofema Aviation Services Human Factors Train the Trainer course…

The forthcoming EASA regulatory requirement 145.A.62 ‘Internal Safety Reporting Scheme’ (NPA 2013-01) introduces a separate provision to strengthen the development and implementation of  a confidential internal safety reporting scheme as part of the Organization’s ‘safety information system’ to help the organisation foster its safety culture. A strong safety culture is an essential ingredient for effective…

Sometimes to implement solutions related to human errors may require substantive changes to the organisational system. This may require changes to shift working to alleviate the potential of fatigue, or to change how the shift handover is delivered. Managing error may also be re enforced by the introduction of error tolerance procedures into the working…

If human error was simply the result of careless or reckless individual behaviour, managing human error would be straightforward, in that disciplinary action could be measured against the gravity of the event. The reliability of a task is influenced by many factors including the maintenance system which shapes the performance of the technician, for example,…