Steven Bentley's posts

Emirates signs Privileged Training Partner agreement with Sofema Aviation Services

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February 03, 2015

Steven Bentley

United Arab Emirates (UAE) airline has signed a privileged training partner agreement for the provision of Gulf Civil Aviation Authority (GCAA) compliant regulatory training. Commented Steve Bentley MD of Sofema Aviation Services: “We are very pleased to have the opportunity to provide ongoing support for the continuing development of regulatory training across several support departments…

Using Psychological Tools to Support Effective Aviation Audit Questioning

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February 02, 2015

Steven Bentley

We know that it is of the highest importance as auditors to ensure we have clear communication between all parties, which in our case means the auditor and the auditee. Using open questions can often help to minimise miss communication as the auditee is able to explain the process rather than to ask simple questions…

Aviation Compliance Audit planning – Development of Audit Checklists

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February 02, 2015

Steven Bentley

An essential element of effective aviation maintenance auditing is the development of Audit Checklists, for example to quote as a reference ISO standards  – ISO 19011:2011 provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of…

Beyond Compliant Audit Programs

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February 02, 2015

Steven Bentley

When we consider the actual burden placed on the organisation to ensure compliance with all regulatory obligations we should also consider that when viewed in another way such compliance may also be viewed as “minimum compliance.” Means we can look a lot deeper into the organisations objectives and to set internal standards which then become…

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