Outstanding Price for a 3-day course plus up to 25% discount available for Multiple attendance (3 persons)
Location: Thomas Cook Facilities Manchester Airport
Dates: March 11th – March 13th, 2019
Effective audits should ensure that we deliver “real” audits which identify any gaps in regulatory or organisational compliance. Which in turn should generate findings leading to corrective and preventive actions together with relevant follow-up tasks.
A typical issue found with the quality assurance environment is often the lack of detail and understanding related to the auditees need to address the Root Cause of any finding.
Consideration should be given to developing high-quality reports, meeting professional standards and clearly communicating the need to oblige the business area owner to deliver corrective actions.
The 5 Audit Elements
1/ The finding – What is the problem?
It is important that this is understood and stated in detail often as auditors we see the same group of findings repeating multiple times which is a typical indicator we are not getting to the root of the problem.
2/ Why is it a problem – What standard has not been met (is it internal or external)
Often 5 whys of similar can help to raise a detailed understanding of the fundamental exposures?
3/ Why did it happen? – Here we consider Root Cause – Here the auditee needs to have the competence to assess the root cause of the finding.
4/ What is the consequence – risk or opportunity considered- How will this be moved forward – Auditee responsibility.
5/ Corrective action disposition – Who, What & When – Final consideration has the root cause been assessed in the correct way – buy off by the auditor
The outcomes of such activities play a significant role in supporting the organization to achieve its goals to not just maintain but to exceed regulatory compliance.
Meet the Challenge
Do you want to be fully engaged with the techniques to effectively manage Part M & Part 145 Organisations?
Be able to explain the key elements required to manage the organisations compliance audit System processes to both ensure compliance and deliver maximum effectiveness.
Understand the regulations which deliver the Quality Audit Requirements.
Consider in-depth Compliance Management Auditing and to raise an understanding of the various roles of a quality system within the organisation.
Focus on effective identification of root cause analysis and promotion of positive action.
Place a clear priority on best practice management within a strong quality assurance “compliance-based” system.
Understand techniques to focus on the organisational issues during the audit including the relationship within the workplace and responsibility to address issues.
Understanding how an effective Quality Assurance system can support the effectiveness of the organisation.
The purpose of this training is to identify best practice techniques and behaviours to support the delivery of effective audits. The delegate will consider practices to determine the root causes of identified issues.
Who is the Instructor?
Steve Bentley MD of Sofema Aviation Services started his aviation career in the 1970’s the entire period spent in Commercial Aviation with 25 years experience in Quality Assurance – Benefit from real & Genuine Experience
Sofema Aviation Services Auditor training is highly relevant for members of the Quality Assurance Audit department, it is also relevant for all business area stakeholders and owners as well as anyone who is receiving internal audits.
Book your place now email firstname.lastname@example.org