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Sofema Aviation Services (www.sassofia.com) looks at the basics of writing aviation procedures. Introduction In aviation, we have procedures for just about every activity. As we should understand, procedures are connected to policies as well as the need to demonstrate regulatory compliance. Procedures should provide sufficient instruction to avoid ambiguity and should deliver the message. Well-written…

Sofema Aviation Services (www.sassofia.com) provides an overview of the issues and challenges. Knowledge Related Errors As a “Group” aircraft maintenance engineering staff have a strong belief in their self-determination, unfortunately, this can often become a pre-cursor to a maintenance error. Example – Where maintenance staff is not aware that their knowledge has been superseded in…

Sofema Aviation Services www.sassofia.com considers the potential for language barriers to create an exposure which results in aviation maintenance errors. Introduction Without Doubt effectiveness and efficiency in communication serves as an important pillar to maintain safety, moreover, aviation professionals have a responsibility to engage with a fully understandable communication process. Communication enables people, processes, structure and systems,…

Sofema Aviation Services looks at the potential for language barriers to result in aviation maintenance errors. Introduction Throughout the aviation world, there are many aircraft maintenance and other technical staff whose native language is not English and who speak English as a second third or even fourth language! It is an accepted fact that the language…