Introduction –
Quality assurance is a key component of an EASA compliant management system. To be effective Quality Assurance Auditors are expected to be able to demonstrate the knowledge and skills necessary to ensure consistent delivery and to promote positive outcomes throughout the audit process
EASA “Regulatory Driven” Quality Assurance Audit requirements specifically focus on the need to ensure compliance both externally with the regulations and internally with the Organisations Process & Procedures. Any discrepancies becomes a “findings” and a corrective action is raised, acceptance and closure is agreed with the business area owner and the Accountable Manager (AM) is fully appraised.
This course is an “entry level course” designed specifically for Aviation maintenance and camo quality assurance personnel with little or no auditing experience. It is also aimed at more experienced aviation personnel who wish to become internal quality assurance auditors.
The Course is structured to provide a basic introduction to the role of auditing specifically in the Part 145 maintenance (AMO) and Part M (CAMO) environments. The course is also appropriate for the development of “Internal auditors”
Aims of the course are to introduce the delegate to all the concepts associated with Quality Assurance Auditing and to provide a full understanding of the audit techniques appropriate for auditing within the EASA 145 / EASA Part M environment.
SAS Audit training focuses on the need to empower our delegates raising awareness which ensures the effectiveness of the Quality Assurance System rather than simple focus on compliance type audit findings.
Detailed Content / Topics – The following Subjects will be addressed –
Day 1
– Abbreviations
– Airworthiness Principles
– Basic principles of Quality Management
– QMS & SMS relationship challenges and misconceptions
– The role of the Quality Auditor – What are the challenges we face?
– Regulatory responsibilities of the Quality Manager
– EASA Regulatory Frame Work
– EASA Part 145 Regulatory Drives for Quality
– EASA Part M Regulatory Drivers for Quality
– Accountable Manager and Post Holder Responsibilities and Relationships
– Introduction & the challenges of Effective Compliance Auditing
– Auditor competency and development issues
– Types and relationship of Audits
– Where to use System and Process Audits
Day 2
– Audits Human Factors and the reverse link from Incidents and Accidents
– How to Physically Perform an Audit – Where are the Challenges?
– The role of Surveillance Audits Observation & Witnessing of related activities
– Developing your interview skills – Best Practice
– Interview Practice 1
– Delivering an Audit – Interview Techniques – Practice –Using Psychology
– Corrective Action (CA) Preventative Action (PA)
– Developing an Audit Plan – Objectives, Criteria, Capacity Planning, Delivery.
– Audit Checklists Management, Development and Validation – Use during the Audit
– Maintaining Documentation and Records within the QMS
– Audit Plan Exercise 1
– Technical Record review processes how to establish Conformity
– Auditing Records within a CAMO – Purpose and review Techniques
Day 3
– Delivering a Facility / Equipment Audit – Best Practice
– Dealing with Situations arising during the Audit
– Effective Audit Communication
– Managing meetings to Open and Close the Audit
– Audit Practice 1
– The Role of Root cause analysis within Quality Assurance
– Measuring the effectiveness of the Quality Assurance System
– Improving audit performance
– Management Evaluation – How to ensure effectiveness
– Audit Practice 2
– Debrief & Close
Target groups –
This course is designed to focus on the role of persons who are currently or intend to work within the Aviation Quality environment.
The Course will also be of interested to Persons who are wishing to involve in Internal Auditing.
Pre-requisites –
There are no prerequisites for this course however a basic knowledge of EASA Aviation Regulations and Regulatory Environment will be an advantage.
Learning Objectives –
To equip the attendee with the skills and knowledge and introduce the techniques required to support all elements of an EASA Part 145 / EASA Part M Compliant Quality Assurance program.
To gain an in depth understanding of the audit techniques appropriate for the quality auditing function within an EASA aviation environment.
To provide attendees with the opportunity to carry out a number of exercises including raising their own audit plans, checklists and reports in relation to their role, using procedures and audit plans typically drawn from their own company.
This course shall be practical and relevant to each attendee.
Duration –
3 days – Each training day will start at 09.00 and finish at 17.00, with appropriate refreshment breaks.
To register for this training, please email office@sassofia.com or Call +359 28210806
