Safety Management Systems for Cargo Operations Staff – 1 Day


An effective SMS is an essential tool to raise the understanding that the cargo operators face in respect of the various risks affecting the aviation cargo business.
An ICAO-compliant Safety Management System provides a mechanism to proactively seek, identify, quantify, and mitigate risks and potential hazards which exist in the business.

Moreover, it provides a mechanism to deliver a safer working process and environment in every facet of your day-to-day business.

There is an overlap between Compliance (Quality) monitoring and Safety and we will understand the importance of bringing together Compliance (Quality), Safety, and Human Factors in the cargo operations environment.

We deliver SMS training for all elements of your business from a need-to-know overview for Cargo Managers and Supervisors to specific training for cargo loaders and handlers.

We all talk about the need for safety but often fail to take full account of the benefits of an effective proactive SMS as the means not just to deliver this safety but to introduce a systematic approach to identify hazards within your organization.
Sofema Aviation Services is a solid and reliable provider of services to the European
Aviation Community.

We are able to support you to understand and implement an effective SMS system in your workplace. We understand the issues which challenge your business and with our experience, we can help you to mitigate, and determine appropriate solutions.

The primary goal of this Training is to focus on understanding of the role of Cargo Operations Staff within your Company SMS.

The Training is designed to raise awareness of all organizational elements of the SMS system and to consider the various management challenges.
This Training assumes only an essential understanding of the SMS requirements in Cargo Operations.

Who is the course for?

This course is for individuals who work in the field of cargo operations, specifically focusing on safety management systems (SMS). The course aims to provide participants with a comprehensive understanding of SMS principles, practices, and regulations relevant to cargo operations.

What is the Benefit of this Training – What will I learn?

Participants of this course can expect to learn about various aspects of safety management systems, including risk assessment, hazard identification, safety policies and procedures, emergency response planning, incident investigation, and regulatory compliance. The course may also cover topics specific to cargo operations, such as loading and unloading procedures, proper handling of hazardous materials, and security measures.

Detailed Content / Topics – The following Subjects will be addressed

– Regulations Introduction
– Cargo Industry Overview
– The Evolution of Safety Thinking
– Safety Culture and Risk Assessment
– SMS Introduction & Components of an SMS System
– What will SMS do for us?
– SMS Structure
– SMS Roles and Responsibilities in Cargo Operations
– Gathering Data for our SMS
– SMS Risk Management
– SMS Training and Education
– SMS Documentation
– Quality System Review
– Introducing Emergency Response Planning

In addition, it will be of interest to Quality and Safety Staff required to perform audits on Cargo Safety Systems

Target groups

This course is aimed at Air Cargo Managers, Supervisors, and Cargo Operations staff.


A background in a cargo aviation environment is an advantage.

Learning Objectives

To enable delegates to understand the ICAO SMS Requirements, the intent behind them, and to identify the weak points in a “System” and use this information and understand their personal role in the SMS system in an aviation cargo environment.


1 day – Start at 09.00 and finish at 17.00, with appropriate refreshment breaks.

To register for this training, please email or Call +359 28210806

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