Safety Management Systems for EU 1178/2011 & EU 965/2012 – 2 Days


It is an EASA obligation for each organisation to remain fully compliant with all regulatory and associated requirements.

Within our respective organisations (Operator & ATO) we are responsible for the Quality Control and the effectiveness of the Safety Management System. We typically be in receipt of numerous audits both internal from the quality Assurance department and externally from the Regulatory Authority and Customers.

Safety Management is looking at Risk and Safety Management Systems should focus extensively on the analysis of the data derived from the contributing elements of the various impacted areas.

The Safety Management System identifies as an essential goal, the improvement of Safety Performance. In so doing the SMS aims to deliver an improvement in the risk exposure.

The ability to communicate effectively and to analyze root causes are without doubt essential skills for business area managers.

The purpose of this training is to identify best practice techniques and behaviors to support the interpretation of audit findings and how these can be understood, analyzed and mitigated.

The entire program is focused on the roles and responsibilities of the Senior Managers and the need to fully engage with the organisation system as managers and controllers. It is a highly practical course offered by Sofema Aviation Services is designed specifically for all Flight Operations & Approved Training Organisation Senior Managers and provides a detailed understanding of the techniques associated with delivering an effective safety management system.

Who is the course for?

This training is highly relevant for Accountable Managers, Directors, Managers, Safety System Stakeholders. Operations Directors, Managers, Supervisors. Safety Managers, as well as business area stakeholders who need to have a deep appreciation of the safety management systems.

What is the benefit of the training?

a) Gain a detailed awareness of the philosophy of Safety System Systems.

b) Be able to explain the concept of SMS and what it can deliver for the organization.

c) Understand roles and responsibilities related to the effective Risk Management of your SMS.

d) Be able to understand Managing SMS-related Competencies.

e) Understand the Difference between Quality Assurance and Safety Assurance.

f) Explain how Safety Risks are Managed Proactively.

g) Meet and exceed all regulatory obligations related to the basic training of SMS.

h) Consider the role of Root Cause and using Root Cause Analysis to Drive an Effective Safety System.

i) Know how we Measure and Categorize Risk.

Detailed Content / Topics (the following subjects will be addressed)

  • Abbreviations & Terms
  • The Evolution of Safety Thinking
  • Sharing our SMS Understandings
  • General Introduction-Components of an ICAO SMS
  • Safety Management System Complex / Non-Complex ATO
  • SMS in an Operations Environment
  • Non-Punitive Disciplinary Policies
  • SMS and Organizational Culture
  • SMS Training Requirements
  • Managing SMS-related Competencies
  • The Difference between Quality Assurance and Safety Assurance
  • Safety Accountabilities
  • How to Evaluate the Organization Data Capture and Data Analysis Processes
  • Safety Management System Occurrence Reporting Considerations
  • Introduction to Emergency Response Planning
  • How to Approach Contributory Factors, Risk and Severity
  • Using Root Cause Analysis to Drive an Effective Safety System
  • How we Measure and Categorize Risk
  • SPT – Alert Level – SPI
  • Considering Aviation Safety System Performance Indicators
  • Assessing SMS Communication Tools

Target Groups

Safety and Accountable Managers, Directors, Safety System Stakeholders. Operations Directors, Managers, Supervisors.


A background or understanding of Aviation Safety Management Systems.

Learning Objectives

This course is intended to provide participants with the tools by which you will be able to develop and measure an effective Aviation SMS.

To Validate the Organisational process to manage accidents, Incidents and other safety-related issues.

 Certificate Wording

The Evolution of Safety Thinking, General Introduction-Components of an ICAO SMS, Safety Management System Complex / Non-Complex ATO, SMS In an Operations Environment. SMS and Organizational Culture, ERP, How we Measure and Categorize Risk, SPT – Alert Level – SPI.

  What do People Say about Sofema Aviation Services Training?

“The course really contributed to expanding my knowledge in the area.”

“The instructor is very resourceful and intelligent.”

“The discussions among the group were very beneficial.”

“The instructor used the right words to explain the material.”


2 Days – Start at 09.00 and finish at 17.00 with appropriate refreshment breaks.

To register for this training, please email or Call +359 28210806

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