The use of Flowcharts within or supplemental to a procedure provides significant benefits particularly in the development of process documentation. Benefits include the ability to demonstrate regulatory compliance as well as supporting the Quality Control / Quality Assurance Process. A well-crafted flowchart is visually stimulating and easy to understand. In addition it will gain and…

Maintenance Procedures deliver essential information to ensure consistent delivery of a particular objective or requirement. If the procedure is not written in the correct way it has the potential to become at best a distraction and at worst a liability which may become a precursor to an unwelcome event. Not following correctly a procedure can…

EASA currently “requires” Module 9 & Module 10 Part 66 Compliant Training for Workshop Certification Staff. EASA manages Third Country approvals directly and issues a number of USER Guides in direct support of this process. EASA User Guide UG.CAO.00126-003 specifically deals with the needs of the Certifying Staff – but note this is the person…

We all recognize that effective communication is an essential process in which we need to react on a continuous basis to survive!. In fact in order to engage effectively we communicate both on a personal and business level. So where do we disconnect? Because we do not have access to records regarding miscommunication within the…