Developing an ICAO & EASA Compliant Safety Management System SMS Training Program – SMS Manager

Anybodies Safety Management System Training Program – Roles and Responsibilities of the Aviation Safety Management System Manager

A short presentation by Steve Bentley MD of Sofema Aviation Services


This Document is offered in support of the need to develop organizational relevant and specific Safety Management System Training.

Bynow we are all very familiar with the role of the SMS within the organisation, the purpose of this presentation in fact is to consider how we set about providing the necessary training across the business and in fact what the training should consist of.

We should also be fully aware that the responsibility for SMS within each business area sits with the respective Post Holder or Business Area Owner. In fact Managing Safety which we may consider to be related to safety of the product or the service, safety of the personnel and safety of the financial well-being of the organisation

Safety Management System Training like any other training has to have ownership and to meet the company standard. So the first step is to identify this standard – THIS MUST BE OWNED BY THE AM & SENIOR MANAGEMENT TEAM

It should be accepted that there is a significant difference in organisation standards and exposures between an international AOC and a small charter operation. As such we also need to recognize that there is variability in our training standards and objectives whilst recognizing there is a broad alignment throughout the roles.

The Safety Manager should be able to:

a) Demonstrate an understanding of the concept, and philosophy of Safety Management Systems compliant with ICAO

b) Demonstrate an understanding of the various elements of Safety Management Post holder and business are owner obligations and responsibilities

c) Demonstrate an understanding of together with the ability to promote the factors affecting strategic SMS management

d) Ability to provide Change related strategic SMS guidance in connection with corporate planning processes

e) Be able to support the development of SMS objectives and safety performance targets

d) Be able to develop and lead Safety Audits and Safety Case analysis

e) Perform Hazard Identification and Risk Mitigation leadership

f) Be able to produce the organisation safety plan to support the business objectives

g) To generate periodic Management reports detailing safety status

Safety Managers Training should include:

a) Understanding of the basics of safety management systems and the various elements involved.

b) Understanding of SMS principles and practices

c) An understanding of organizational relationships driven by SMS

d) An understanding of the techniques associated with developing, implementing and maintaining an integrated aviation SMS across all business areas including flight safety, cabin safety, ground safety, technical safety and emergency response disciplines.

e) A detailed knowledge of the role and functions of the different actors involved in delivering the SMS

f) The measures and methods required to advise on safety compliance and application of all regulatory requirements

g) Training in support of Competence regarding all functions of the safety manager in the  organization

h) A deep understanding of the relevant regulatory requirements associated with SMS

i) Methods to be employed to review the SMS for Effectiveness including Subcontract and Contract monitoring programs

J) Techniques which may be employed to make recommendations regarding safety policies,

procedures, and processes related to SMS

k) how to develop safety performance indicators and targets.

l) How to control and manage the Safety Management System Manual SMSM and the interface processes with all stakeholders

m) Understanding techniques to manage and develop SMS related Competence in respect of the various roles within the Organizational structure

n) How to measure the effectiveness of the organisation and safety department performance

o) Safety Auditing techniques including developing an SMS audit schedule, preparing and performing an audit.

p) How to analyze, evaluate safety audit findings and support the development of appropriate mitigations.

q) how to work with the various root management and risk management tools and models

r) Understanding ICAO Annex 13 including accident & Incident reporting obligations and investigation techniques and best practice processes.

s) Techniques for communicating and presenting safety information

t) Understanding the implementation of the emergency response plan ERP and how to apply emergency response principles and practices


Sofema Aviation Services offers a range of SMS Training courses, both as open and in company training.


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