Aviation Leadership and Management Skills Development – Communication and Assertiveness – 1 Day

Introduction

Aviation Leaders are aware of the potential impact of their decisions (good or bad) moreover they have the capacity to make what can be sometimes considered tough decisions. Aviation Leaders also know what they want to achieve and have the strength of character to pursue their objectives even in the face of opposition and often in spite of failures.

Attributes found in Leaders include Integrity not promising what cannot be delivered and conversely standing by their commitments. To demonstrate honesty and to set an example to their team both in their professional and personal lives. To demonstrate a genuine attitude to trust and to seek to earn the trust of their team. To demonstrate dedication to the team and the task to work relentlessly to achieve the shared goals.

Our Soft Skills Aviation Leadership and Management Skills Development training courses are designed to engage with the student and to specifically focus on:
-The needs and challenges of an effective Aviation Leader
-The techniques to improve and develop Management Skills

Who is the course for?

It is for Accountable Executives and Senior Managers together with persons who are involved in managing at a Senior Level to oversee and maintain EASA Compliant approvals In particular, Nominated Persons, Technical Managers, Line Managers and anyone with a fundamental need to develop Aviation Leadership and Management Skills.

What are the benefits of Leadership Training – What will I learn?

a) Awareness of the differences between Management skills and Leadership Skills

b) To understand the opportunities and challenges related to the Development of Leadership Skills

c) Be able to explain the key elements required to ensure Leadership engagement with QMS & SMS

d) Ability to focus on effective identification of root cause analysis

e) Awareness of Effective Communication Techniques

Detailed Content / Topics – The following Subjects will be addressed:

-Meaning of Communication
-Process of Communication
-Communication is a Dynamic Process
-What Makes a Good Communicator?
-Principles for Co-Operative Communication
-The Role of Non-Verbal Communication
-Assertive Behaviour Learning Process
-Using Assertive Techniques to Deal with Conflict

Target Groups

It is for Accountable Executives and Senior Managers together with persons who are involved in managing at a Senior Level to oversee and maintain. EASA-compliant approvals in particular, Nominated Persons, Technical Managers, Line Managers and anyone with a fundamental need to develop Aviation Leadership and Management Skills.

Pre-requisites

No previous knowledge is required for this training course.

Learning Objectives

You will learn how to familiarize yourself with effective communication strategies, how to provide for Practical activities to explore the various techniques used in effective management, and how to consider methodologies to ensure full engagement with QMS, SMS, and awareness of optimized root cause analysis organization element.

What do People Say about Sofema Aviation Services Training?

“This training offers very good explanations of difficult topics.”
“All aspect were useful, the examples were great.”
“This training helped me to develop some new skills.”
“The instructor is very resourceful and intelligent.”
“Having a visual material helps a lot the learning process.”

Duration

½ day – To commence at 09.00 and finish at 17.00, with appropriate refreshment breaks.

Sofema Aviation Services offers a flexible approach to developing all in-company training courses which are specific to the client’s needs. If you would like additional information concerning how course content may be configured to be more appropriate for your organisation please email office@sassofia.com

To register for this training, please email office@sassofia.com or Call +359 28210806

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