Introduction
This training serves as a critical exploration of the link between Human Factors (HF), incidents, and accidents within the regulatory framework of EASA Regulation (EU) 1321/2014. While the aviation industry has made significant technical strides, statistics show that at least 80% of aviation-related incidents still involve human factors, with a significant proportion related to maintenance error. For leadership teams, a core realization of this course is that regulatory compliance does not automatically equal safety; an organization can possess perfect paperwork yet harbor a toxic safety culture that eventually leads to a catastrophe.
The curriculum moves beyond the individual mechanic to examine the “Swiss Cheese Model,” illustrating how latent failures in leadership and organization—such as poor planning or lack of tooling—interact with active failures to breach defenses. Participants will confront the “Production vs. Protection” dilemma, recognizing how commercial pressures can tacitly reward shortcuts. By understanding human limitations like fatigue, stress, and complacency, managers will learn to implement strategic mitigations, such as “Just Culture” policies that encourage reporting rather than punishing honest mistakes.
Who is the Course for?
All personnel with duties and/or responsibilities in the Aviation System, Senior Managers and Executives, Airline Ops Staff, and Quality Assurance Staff.
What is the Benefit of this Training – What will I learn?
a) Leaders will learn to identify latent organizational failures
b) Balance commercial pressure with safety standards
c) Ensure that human error is managed proactively through effective reporting systems and operational mitigations
d) Achieve a strong understanding of Safety and Human Factor principles
Detailed Content / Topics – The following Subjects will be addressed
The Connection between Human Factors, Incidents, and Accidents.
Error models & Theories, Types of Error, Implications of Errors (i.e. Accidents).
Hazards in the Workplace.
Avoiding and Managing Errors.
Considering Human Performance & Limitations including Vision, Hearing, Information Processing, Claustrophobia, Physical Access and Fear of Heights
– Human Performance and Limitations – Hearing
– Human Performance and Limitations – Information Processing
– Human Performance and Limitations Claustrophobia and Physical Access.
Factors Affecting Performance: Fitness & Health, Stress Time Pressure & Deadlines, Workload – Overload and Underload, Sleep, Fatigue and Shift Work, Alcohol, Medication & Drug Abuse
– Human Performance and Limitations Fitness/Health
– Human Performance and Limitations Stress
– Human Performance and Limitations Workload Management
– Human Performance and Limitations Sleep, Fatigue & Shift Work
– Human Performance and Limitations Alcohol, Medication, Drugs.
Social Psychology: Motivation, Peer Pressure Time Pressure and Deadlines, Cultural Factors
– Environment – Peer Pressure
– Environment – Time Pressure and Deadlines
– Cultural Factors.
Physical Environment: Noise, Fumes, Illumination, Climate and Temperature, Motion & Vibration, Working Environment
– Environment – Noise and Fumes
– Environment – Illumination
– Environment – Climate and Temperature
– Environment – Motion and Vibration.
Physical Work, Working Environment, Lack of Manpower, Visual Inspection
– Physical Work
– Working Environment
– Environment – Lack of Manpower
– Visual Inspection.
Communication: Within & Between Teams
Pre-requisites
A background in an aviation environment.
Learning Objectives
Upon completion, participants will be able to integrate this knowledge into key areas of aviation maintenance.
Recognize human performance limitations—including vision, hearing, and information processing and assess their potential impact on daily routines.
Participants will learn to distinguish between reversible and irreversible errors and apply strategies to manage the specific hazards found in the maintenance workplace.
Duration
1 Day – The training will start at 09.00 and finish at 17.00, with appropriate refreshment breaks.
To register for this training, please email [email protected] or Call +359 28210806
