SMS Overview & Root Cause – 1 Day


The ability to understand exposure and to analyze root causes are without doubt essential skills for Safety practitioners and Managers alike.

The purpose of this training is to review SMS organization obligations and to identify best practice techniques and behaviors to perform effective Root Cause Analysis (RCA).

This course is intended to be highly practical and to help the delegate focus on the 5 elements which exist within a finding or issue.

1/ The finding – What is the problem?
2/ Why is it a problem – What standard has not been met (is it internal or external)
3/ Why did it happen?  – Here we consider Root Cause
4/ What is the consequence – a risk or opportunity considered
5/ Corrective action disposition – Who, What & When

The outcomes of such activities play a significant role in supporting the organization to achieve its goals to not just maintain but to exceed regulatory compliance.

Who is the Course for?

The course is designed for professionals, investigators, and safety personnel across various industries who seek to understand Safety Management Systems (SMS) and develop expertise in root cause analysis techniques.

What are the benefits of the training – What will I learn?

a) Be able to explain the concept of SMS and what it can deliver to the organization
b) Understand the techniques to perform Root Cause Analysis within an SMS Environment
c) Explain how Safety Risks are Managed Proactively
d) Understand the benefits of integration of SMS within the Organisations Management System
e) Achieve the ability to fully engage with your organization’s SMS Assessment Processes
f) Meet and exceed all regulatory obligations related to the basic training of SMS

Detailed Content / Topics – The following Subjects will be addressed

Review of Regulatory Obligations


Abbreviations and Terms

Review of Regulatory Obligations

QMS & SMS Relationship Challenges and Misconceptions

How We Measure and Categorize Risk

Practical Understanding of the Role of Root Cause

Managing Root Cause Processes including Analysis

Collection of Evidence –How Much is Too Much?

Additional Practical Techniques for Determining Root Cause

Target groups

This training is highly relevant for Safety Managers and Auditors as well as senior management and members of the quality Assurance Audit department, it is also relevant for all business area stakeholders.


A background or understanding of SMS and Aviation Quality is an advantage.

Learning Objectives

To re-enforce a comprehensive understanding of the requirements for SMS systems including an understanding of the methodology to determine root cause and develop appropriate responses.
An essential element then of benefiting from this training is to focus on the issues, how they relate to our workplace, and what we need to do to address them.

The intention of this training is not to tick the regulatory box but to identify the significant issues which need to be addressed.

What do People Say About Sofema Aviation Services Training?

“Questions were welcomed and immediately answered.”
“The instructor made sure that every person understood the content of the course.”
“The presentation of the material was perfect.”
“The content was explained in detail.”
“The instructor stayed on one subject until it was cleared for everybody and then moved on”


1 day – Each training day will start at 09.00 and finish at 17.00, with appropriate refreshment breaks.

To register for this training, please email or Call +359 28210806

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