Tremendous advances have been made over the last 25 years in the overall Aviation Safety Environment, driven in a large part by the work of the International Civil Aviation Organization (ICAO). Considering the size of commercial aviation in previous decades there was a significant number of accidents. Causal factors for early accidents included the lower…

If human error was simply the result of careless or reckless individual behaviour, managing human error would be straightforward, in that disciplinary action could be measured against the gravity of the event. The reliability of a task is influenced by many factors including the maintenance system which shapes the performance of the technician, for example,…