June 29, 2023

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Sofema Aviation Services (SAS) www.sassofia.com looks at the role of organisational culture within the workplace together with its impact on change management, implications and challenges.

Introduction

Organizational culture is the set of values, beliefs, and norms that shape the behaviour of individuals and groups within an organization.

  • Cultural acceptance plays a critical role in change management, as it influences how people perceive and respond to change.
  • Understanding organizational culture and its impact on change management is essential for leaders who want to effectively implement change initiatives.

Implications and Challenges:

  • Organizational culture can either facilitate or hinder change.

o A culture that is resistant to change will pose significant challenges, as employees may not be willing to adopt new ways of working or embrace new technologies.

  • In organizations with a strong culture, it may be difficult to communicate the need for change effectively, as people may be deeply committed to established practices and routines.
  • A lack of trust between management and employees can impede change efforts. Employees may feel threatened by change if they perceive it as a risk to their job security or status within the organization.
  • Rigid organizational cultures that do not support experimentation or learning may struggle to adapt to change, which can result in missed opportunities for growth and innovation.
  • An organization’s existing culture may be incompatible with the desired culture needed to support a new strategic direction or change initiative.

Driving Cultural Improvements and Remedial Steps:

  • Conduct a thorough assessment of your organization’s current culture.

o Consider the use of surveys, interviews, and observations to identify the values, beliefs, and behaviours that characterize your organization.

  • Align culture with change objectives:

o Clearly articulate the desired culture that will support the change objectives.
o This will help in guiding the organization’s transformation efforts and ensure that the new culture is compatible with the desired outcomes.

  • Encourage open communication and involve employees in the change process from the beginning.

o This helps to build trust, create buy-in, and reduce resistance to change.

  • A comprehensive change management plan should include communication strategies, training and development programs, and ongoing support for employees as they adapt to the new culture.
  • Leaders must set an example by demonstrating the desired behaviours and attitudes that support the new culture. This will signal to employees that the change is important and that management is committed to it.
  • Regularly evaluate the progress of the change initiative and the evolution of the organizational culture. Be prepared to make adjustments as needed, and celebrate successes to maintain momentum.
  • Encourage ongoing learning, experimentation, and adaptation to create a culture that is open to change and continuous improvement.

Next Steps 

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aviation, EASA, Sofema Aviation Services, SAS blogs, Change Management, Organisational Culture, Behaviour, Cultural Improvements, Challenges