Sofema Aviation Services (SAS) www.sassofia.com Considers the key process responsibilities related to Air Navigation Services ANS Management & Oversight within an EASA Environment.
Introduction – Operational Oversight
- ANS Business Managers are tasked with overseeing the day-to-day operations, ensuring that all processes align with regulatory standards and best practices.
o They collaborate closely with technical teams to ensure that equipment and systems are maintained to the highest standards, ensuring seamless service delivery.
Introduction AMC1 ATM/ANS.OR.B.020(b) Personnel requirements (ED Decision 2017/001/R)
Senior management should appoint a member of the service provider’s management who, irrespective of other responsibilities, should have responsibility and authority that include:
- Ensuring that processes needed for the management system are established, implemented and maintained.
- Reporting to senior management on the performance of the management system and any need for improvement; and
- Ensuring the promotion of awareness of performance and service requirements throughout the service provider and of the impact it has on safety.
GM1 ATM/ANS.OR.B.020(b) Personnel requirements – ED Decision 2017/001/R – Combination of Nominated Postholders Responsibilities
- The acceptability of a single person holding more than one post, possibly in combination with being the accountable manager, should depend upon the service provider’s organization and the complexity of its activities.
o The two main areas of concern should be competence and an individual’s capacity to meet his or her responsibilities.
- As regards competence in different areas of responsibility, there should not be any difference from the requirements applicable to persons holding only one post.
- The capacity of an individual to meet his or her responsibilities should primarily be dependent upon the complexity of the service provider’s organization and its activities.
o However, the complexity of the service provider’s organization or its activities may prevent or limit the combination of posts
Typical Roles Include
- Compliance
- Strategic Planning and Implementation
o Ensuring that the services provided are efficient and cost-effective.
o Forecasting, budgeting, and implementing strategies that align with both EASA requirements and the organization’s business goals.
- Stakeholder Engagement
- Continuous Improvement and Training
o One of the key roles of an ANS Business Manager is to lead and mentor their team. This involves identifying training needs, facilitating professional development, and fostering a culture of continuous learning.
- Risk Management
o ANS Business Managers must identify potential risks, assess their impact, and implement mitigation strategies.
o This is not just limited to operational risks but also includes financial, reputational, and strategic risks.
- Performance Monitoring and Reporting
o Typically involves setting key performance indicators (KPIs), tracking them, and reporting any deviations to the senior management team.
Next Steps
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(ED Decision 2017/001/R), Air Navigation Services ANS, ANS Business Manager, ANS Business Managers, EASA Environment, Key Performance Indicators (KPIs), Performance Monitoring, Reporting, Risk Management, roles and responsibilities, SAS blogs
