Sofema Aviation Services www.sassofia.com (SAS) considers the regulations and standards of aviation authorities, such as the Federal Aviation Administration (FAA) in the United States and the European Aviation Safety Agency (EASA) in Europe.
This includes knowledge of regulations related to aircraft operations, maintenance, safety, and quality management systems. Training for Quality and Compliance Managers in these areas is highly beneficial.
The role of a Compliance Manager or Auditor is dynamic, requiring regulatory knowledge, attention to detail, and a proactive approach to ensure that airlines maintain the highest safety and compliance standards.
Additionally, quality professionals need SMS (Safety Management System) training to implement effective safety programs that protect personnel, equipment, and the environment.
Quality professionals should also possess excellent leadership and management skills, including the ability to communicate effectively with personnel at all levels of the organization.
Special Notes: The Quality Manager, often synonymous with the Compliance Manager, is critical in ensuring adherence to regulatory standards and robust quality.
Management system (QMS)
This professional oversees the organization’s compliance with aviation regulations, implementing policies and procedures to uphold the highest quality and safety standards. Key responsibilities include conducting internal audits, managing documentation, and fostering a culture of continuous improvement.
Roles and Responsibilities
Compliance Auditors proactively identify non-conformities, deficiencies, and areas for improvement through comprehensive audits.
- Expertise extends to risk assessments, emergency response preparedness, crew training, and verification of qualifications.
- Auditors can significantly enhance overall safety and operational efficiency. In addition to their oversight and auditing functions, these professionals stay abreast of industry best practices and collaborate across various departments within an airline or Maintenance Organization.
- Commitment to continuous improvement and a keen understanding of regulatory frameworks make Compliance Auditors indispensable in upholding the safety and integrity of airline operations.
Typical Responsibilities & Duties of the Quality Manager (Compliance Manager)
- The Quality Manager is responsible for developing and implementing a QMS that meets the requirements of the aviation authorities and ensures compliance with regulations. The QMS should include policies, procedures, and processes for maintaining the quality of maintenance activities.
- Monitor compliance with regulations and standards: ensure that the aircraft maintenance organization complies with all applicable regulations and standards set by the aviation authorities. This includes conducting internal audits, inspections, and reviews to ensure compliance.
- Coordinate with the aviation authorities to ensure that the organization is aware of any changes to regulations or standards. They must also ensure that the organization has the necessary approvals, licenses, and permits required by the aviation authorities.
- Responsible for managing non-conformances identified through audits, inspections, or reviews. They must investigate the root cause of the non-conformance, determine corrective actions, and ensure they are effective.
- Ensure personnel are trained to perform their duties effectively and comply with regulations and standards. This includes identifying training needs, developing programs, and ensuring personnel receive the necessary training.
- The Quality Manager manages the document control system, ensuring all documents are current and changes are communicated to personnel.
- The company must ensure that an effective occurrence reporting system is in place to report incidents, accidents, and non-conformances and that corrective actions are taken to prevent recurrence.
- Responsible for managing the internal audit program, including scheduling audits, conducting audits, and reporting on audit findings.
Next Steps
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Please see the websites Sofema Aviation Services (www.sassofia.com) and Sofema Online (www.sofemaonline.com) provide EASA Compliant Webinars, Classroom & Online training in over 50 Quality Assurance and Compliance Related Subjects or email team@sassofia.com
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Aircraft Operations, Compliance Manager, EASA, FAA, Maintenance, Management system (QMS), Quality Manager, Regulatory Standards, Safety Compliance, SAS blogs, SMS
