December 22, 2023


Sofema Aviation Services (SAS) is pleased to share that the EASA Quality Assurance Auditing Introduction for ANS training was completed by delegates from the
General Civil Aviation Authority (GCAA) of UAE.

The SAS CEO Steve Bentley FRAeS carried out the course as a webinar.

About the training

This course provides knowledge of various techniques essential for conducting effective audits throughout the business. The participants will learn to identify findings typical of compliance-type audits and develop a comprehensive understanding of the roles and responsibilities associated with both the compliance delivery system (Quality Control – QC) and the independent compliance oversight system (Quality Assurance – QA). Additionally, the course provides insights into managing quality standards and their development within an organization, understanding the functioning of the EASA Management System, and learning the best practices in Aviation Auditing. This includes what to do and what to avoid, with a focus on understanding why certain practices are effective and how to implement them successfully.

Benefit from this training – Sign up for the EASA Quality Assurance Auditing Introduction for Air Navigation Services (ANS) – 3 Days course

Get to know the instructor

Steve Bentley has over 50 years of experience in commercial aviation, including more than 12 years in the airworthiness department of Virgin Atlantic – a major UK international airline. He has in-depth knowledge of the EASA regulatory structure. The instructor is also a competent trainer with a huge portfolio of subjects including both aviation operations and maintenance disciplines. Steve is a trained ISO 9000 lead auditor, as well as IOSA trained. With decades of practical experience, he is able to support the development of working solutions to many organisational challenges which we face within the operational and maintenance environment.

About the General Civil Aviation Authority (GCAA) of UAE

The General Civil Aviation Authority, established in 1996 through Federal Cabinet Decree (Law 4), is tasked with the regulation of Civil Aviation and the provision of specific aviation services, ensuring adherence to safety and security standards. It aims to bolster the aviation sector within the UAE and its airspace.

About Sofema Aviation Services

Since 2008 our company provides a clear understanding of the regulatory environment and acts as an enabler to help organisations focus on organisational performance with the understanding that Regulatory Compliance is a step on the journey and not the destination. Over the years we have helped many thousands of aviation professionals gain a deep understanding of both the regulatory environment as well as competence-building vocational training. Since our start, we have had over 85,000 enrollments.

Sofema Aviation Services and our sister company Sofema Online currently provide 650+ Classroom & Webinar courses available together with over 300 online courses.

What was the training experience of the participants?

“The information was really interesting. I’m not in the auditing field but I sometimes participate in the auditing in my unit. However, you honestly gave me information where my vision can be wider and I can be more efficient in the auditing process and I can recommend to my colleagues how to improve the process.”
“I was facing many challenges as I was doing the audits and I didn’t find the answers for the situations you covered the scenarios I needed.”

Are you looking for Training in your Company?

We specialize in delivering In-Company Regulatory Training, providing the aviation industry with dedicated and specific cost-effective support focused beyond compliance. We have a flexible resource that can support you by either supplying a standard training package or by providing bespoke training specifically tailored to your company’s needs.

Achieve EASA regulatory compliance – Visit this page to see our complete list of available courses.

Please see our websites &, or email us at for additional details regarding any of our In-company or Online Courses.


Auditing, aviation, Aviation Auditing, Aviation Quality, Aviation Quality Assurance, aviation safety, Aviation Training, Compliance, Delivered Training, Delivered Webinar, EASA, EASA Management System, GCAA, Quality Control (QC), Steve Bentley