Sofema Aviation Services (SAS) www.sassofia.com explores the challenge of optimising the organisation’s regulatory, vocational and competence-building training required outcomes and how the process can be improved with the support of the Accountable Manager.
Introduction: Why the Accountable Manager (AM) Should Involve in the Training Policy & Program?
In an aviation organisation, the role of the training manager is typically reactive rather than proactive so how can the organisation ensure that the training program meets the overall needs of the organisation rather than being managed as a simple compliance tool?
The organization should ideally align the employee training program not only to meet regulatory obligations but also to ensure the program is meeting the organisation’s business objectives.
- This will help to ensure that the training program is not just a compliance tool but also contributes to the overall success of the organization.
- Without oversight and due diligence on behalf of the accountable manager, the outcome is often suboptimal.
The Accountable Manager Role
The Accountable Manager is responsible for ensuring that the organization meets all regulatory requirements and that its training program is effectively addressing its training needs.
The Accountable Manager should also ensure that the training program addresses the organization’s specific requirements. This, in turn, can improve the effectiveness of the organization’s operations, reduce errors, and improve safety.
It is, therefore, crucial for the Accountable Manager to be proactive in identifying the organization’s training policy and training needs for several reasons. Moreover, this responsibility shouldn’t be seconded to a team member without proper oversight and consideration. Here’s why:
- Delegating the responsibility to a team member without proper oversight can lead to insufficient or incorrect identification of training needs, which might compromise safety, efficiency, and regulatory compliance.
- A well-trained workforce is more efficient and can better handle challenges that arise during operations. This leads to improved overall performance and a more competitive position in the market.
- Providing comprehensive and up-to-date training programs for employees can increase their satisfaction and engagement, leading to higher retention rates and lower turnover costs.
Note: The AM should ensure clear communication channels are maintained with the team member responsible for the training needs identification to prevent misunderstandings and ensure alignment with organizational objectives.
Important Note: This responsibility shouldn’t be seconded to a team member without proper oversight and consideration. Here’s why:
- Delegating the responsibility to a team member without proper oversight can lead to insufficient or incorrect identification of training needs, which might compromise safety, efficiency, and regulatory compliance.
- A well-trained workforce is more efficient and can better handle challenges that arise during operations. This leads to improved overall performance and a more competitive position in the market.
- Providing comprehensive and up-to-date training programs for employees can increase their satisfaction and engagement, leading to higher retention rates and lower turnover costs.
The optimum roles of the Accountable Manager should include the following:
- To provide clear strategic direction for the training program and ensure alignment with the organization’s objectives.
- To provide adequate resources, budget, and support to the training manager to implement the training program effectively.
- Encourage cross-functional collaboration between departments to identify and address training needs and share best practices.
- Actively promote a learning culture within the organization by encouraging continuous learning and development for all employees.
- Regularly review the effectiveness of the training program and work with the training manager to make necessary adjustments.
Next Steps
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Tags:
aviation, aviation safety, Aviation Training, Compliance, EASA, EASA requirements, Sofema Aviation Services, Regulatory Compliance, SAS blogs, Aviation Training Program, Accountable Manager (AM), Training Policy, Training within the Organisation
